The weeks before opening decide the first year
Most opening problems aren't about the food or the drinks. They're a till that isn't programmed the night before, Wi-Fi that drops when the room fills, card machines that weren't ordered in time, or a team that has never run a full service together.
We've been on the operator's side of those weeks. We know what has to happen, in what order, and who needs to be chasing whom — and because we also install and support the technology, the systems are planned in from the start rather than bolted on at the end.
What we help with
Take the whole package or just the parts you need.
Opening plan & critical path
A realistic timeline from keys to first service, with every dependency mapped — so licensing, fit-out, deliveries and training land in the right order.
Technology stack
POS, payments, KDS and printers, bookings, Wi-Fi, network and CCTV — chosen to fit the concept, ordered in time, installed and tested before you open.
Suppliers & contractors
Help choosing and coordinating suppliers, so shopfitters, electricians, IT and equipment providers aren't working against each other in the final weeks.
Operations set-up
Service flow, floor plan and sections, opening and closing routines, checklists and SOPs that front- and back-of-house teams can actually follow.
Menu & POS build
Menu structure, modifiers, pricing and course flow built into the till, with the reporting you'll need from day one.
Team readiness
System and service training, mock services and soft openings, so the team is confident before the doors open to the public.
Opening week on the floor
We're there for the opening, fixing problems as they appear and keeping service moving while you focus on guests.
After opening
A review once you've traded for a few weeks — what's working, what isn't, and what to adjust in the systems, the menu or the routines.
How it works
Free discovery call
Tell us about the concept, the site and your timeline. No obligation.
Opening plan & proposal
We send a written proposal with the scope we've agreed and a fixed quote.
Delivery to opening
We work through the plan with you and your suppliers right up to opening day.
Opening & aftercare
On the floor for opening, then a review and aftersales support once you're trading.
Ways to work with us
Every opening is different, so every proposal is quoted for the scope you need.
Full opening partner
From early planning to opening week and the first review: the plan, the suppliers, the systems, the team and the launch.
Quoted per project
Systems & technology only
POS, payments, network and integrations specified, installed and tested for opening, with training for your team.
Quoted per project
Advice when you need it
Time booked for a review of your plans, a second opinion on suppliers, or a pre-opening check before the doors open.
Quoted per project
Tell us about your opening
A few details help us prepare for the first call. We'll come back to you within one business day.
